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Learning to Compete Through Sibling Rivalry
It was still dark outside as we walked over the hill toward the football field. Just after 6:00 am last Friday on a brisk Texas...
The Art of Anticipation
Anticipation is the key ingredient to creating a remarkable customer experience. When a customer is met with the surprise and delight of having their unexpressed...
Live The Legacy
Today as we recognize and honor Dr. Martin Luther King, Jr. and his legacy, these 10 lessons serve as an inspirational reminder of the opportunity...
Sharing Is Caring
Big news out of Facebook this week with the introduction of Graph Search, a new search tool for finding people, photos, places and interests in a way...
Where Do Good Ideas Come From?
Good ideas can come from anywhere. The challenge is creating an environment that invites people to contribute their very best thinking in a way that...
43 Reasons to Buy What You’re Selling
I've talked about the sales and marketing of professional sports on this blog before. It's a very competitive environment, where people have to blend sharp...
The Gift of Leadership
Have you ever worked for an extraordinary leader? I have. It can be a life-enhancing experience. Leadership is an awesome responsibility. The best leaders are...
Making New Year’s Resolutions for Impact in 2013
I received an e-mail this morning inviting me to join the Resolution Revolution. I'm all in. I have been writing about resolutions for a few...
Top 10 Posts of the Year
Thank you for your readership in 2012! During my year-end review I spent a little time reviewing the most popular posts published on the blog...
Turning Off the TV
We recently had some serious water damage in the loft, and the repair process has required dismantling the electronics feeding the entertainment system. I was...
The Gift of Happiness
I'll be traveling back to Ohio on Christmas Eve to spend the holiday with family. It was on this very same trip two years ago...
5 Time Management Tips for Better Networking in 2013
"Coffee Shopping" is how I describe loosely defined, networking meetings and business introductions -- which mostly seem to take place in the neighborhood coffee shop. ...