Resilient Leadership: Embrace Continuous Reinvention
The discipline of change is changing. The modern marketplace is as dynamic as it is ruthless, and business leaders are increasingly defined by their...
My Focus on Mental Health During the Pandemic
The COVID-19 pandemic has brought many changes to daily life — and with it has come uncertainty, altered routines, stress and social isolation.
Thank You, Tom Richey
“To say new business is important really does not give the process its proper value. It is our livelihood and our very existence. I do not see any...
How to Build Trust With Prospective Clients
Welcome the resistance. In a selling situation, it’s often a sign of engagement and potential interest.
The Pivot Back to Playing Offense
Around the country, including my home state of Minnesota, we are transitioning out of isolation at home. And as the country opens up, so is my...
Show Up and Serve
Being a great sales leader has never been about driving quotas. It’s about leveraging valued guidance and insight to become a trusted adviser for...
A Conversation with Rocket Software CMO Jeff Winter
Living your values when times are difficult is crucial not just to organizational success, but also to creating a sustainable culture that can...
4 Keys to Capture the Window of Opportunity in Business
More than 33.5 million (1 in 5 American workers) have filed for unemployment over the past seven weeks as states move to reopen, a number we haven’t...
Meeting Customers Where They Are
“Why did you reach out?”
Lessons From Pura Vida
My brother Chad, my friend Scot and I had just touched down in Liberia, Costa Rica, after a long plane ride. But we still had one more flight to...
How to Turn Your Conference Into a Virtual Event
The Coronavirus will change the way we work forever. The pandemic pushed millions of people to work from home. Many will go back to a very different...
Who Do You Want to Be?
Who do you want to be June 1?
Understanding the Future with 12 Geniuses
The call usually comes in the morning. Occasionally, not until the evening. But I know it’s coming. It’s come every day since this global health...
Coronavirus Cancellations
I am supposed to be in Atlanta today delivering two keynote speeches for a Fortune 500 client. Instead, I am deeply entrenched in a morning routine...
Creating a Culture of Accountability
Elevating engagement and improving the culture of an organization starts with leadership. A culture of accountability doesn’t just happen. Instead,...