How to Build Trust With Prospective Clients
Welcome the resistance. In a selling situation, it’s often a sign of engagement and potential interest.
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Welcome the resistance. In a selling situation, it’s often a sign of engagement and potential interest.
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Around the country, including my home state of Minnesota, we are transitioning out of isolation at home. And as the country opens up, so is my...
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Being a great sales leader has never been about driving quotas. It’s about leveraging valued guidance and insight to become a trusted adviser for...
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Living your values when times are difficult is crucial not just to organizational success, but also to creating a sustainable culture that can...
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More than 33.5 million (1 in 5 American workers) have filed for unemployment over the past seven weeks as states move to reopen, a number we haven’t...
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My brother Chad, my friend Scot and I had just touched down in Liberia, Costa Rica, after a long plane ride. But we still had one more flight to...
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The Coronavirus will change the way we work forever. The pandemic pushed millions of people to work from home. Many will go back to a very different...
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The call usually comes in the morning. Occasionally, not until the evening. But I know it’s coming. It’s come every day since this global health...
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I am supposed to be in Atlanta today delivering two keynote speeches for a Fortune 500 client. Instead, I am deeply entrenched in a morning routine...
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Elevating engagement and improving the culture of an organization starts with leadership. A culture of accountability doesn’t just happen. Instead,...
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When I lace up, it’s always Nike. Always. Prior to my men’s basketball league retirement, I was playing in Jordans. I bought them right out of Dick’s...
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Netflix CEO Reed Hastings has been very clear about what his organization does with its brilliant jerks: It gets rid of them. As he has said in the...
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Over the course of 2019, I delivered 80 live speaking engagements. I spent the bulk of my time on the road, supporting client events and engaging...
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