Ryan's Blog

Coronavirus Cancellations

Coronavirus Cancellations

I am supposed to be in Atlanta today delivering two keynote speeches for a Fortune 500 client. Instead, I am deeply entrenched in a morning routine...

Leaders Go First||culture of accountability|culture of accountability

Creating a Culture of Accountability

Elevating engagement and improving the culture of an organization starts with leadership. A culture of accountability doesn’t just happen. Instead,...

How to Deal With Top-Performing Jerks

How to Deal With Top-Performing Jerks

Netflix CEO Reed Hastings has been very clear about what his organization does with its brilliant jerks: It gets rid of them. As he has said in the...

healthy relationship with technology

Are You Ever Untouchable?

I settled into my 6 a.m. yoga class a few minutes early. It was time to disconnect, stretch, and get the day off to a great start.

Lombardi Time for business

Working on Lombardi Time

I was sitting down for my first sales conference at my first job out of college and I took my seat just in time, nervous but excited.

Take Ownership of the Customer Experience

Take Ownership of the Customer Experience

I recently visited the website of a prominent sports apparel business to order some expensive Adidas for my 16 year old. I’m a busy, working mom and...

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