All
- All
- Customer Experience
- Innovation
- Leadership
- Personal Growth
- Sales Performance
Halftime
As we close out Q2, it is a good time to take inventory of the scoreboard on your way into the locker room. How are you...
The Status Quo
I sat down for lunch recently with a friend who I hadn't seen in some time. When I asked how things were going he replied,...
Are You Fundamentally Sound?
I am in flight to Miami this morning for a dinner keynote with area business leaders and the outstanding membership of GMSHRM. During our Passion...
Father’s Day Phone Call & Choice
I'll spend today like most Sunday's. A little coffee. Kindle. Acoustic sunrise. A little work. A run by the river. But there will be those...
The Over Promise
15 minutes early or 5 minutes late for the meeting? Thoroughly prepared or learning on the fly? A day before the deadline or two hours...
The Sales Cycle & The Social Shift
I was talking to a friend and respected colleague last week. As a Senior Vice President of Sales he was lamenting the unfavorable market conditions. ...
Prepare Like a Professional Artist
I had the good fortune of attending the Lenny Kravitz & U2 show last weekend. Whatever your taste in music, this "experience" can't be understated. ...
Entitled Leadership
I am mid-flight from Minneapolis to Seattle. I am enjoying every minute of this flight. I travel a lot and today was fortunate to get...
Discover Your Inner Superhero
The journey of discovery toward stopping speeding bullets and leaping tall buildings in a single bound can be rather extraordinary. We'll see if we can...
Rethink Possible & Customer Loyalty
I live and love the iLife. In making the transition from Blackberry I became an AT&T customer by default. I have experienced dropped calls and...
Talking About My Generation
Over the last couple weeks, I have been talking about the generations. My Maine keynote on the topic was covered by writer Jim Baumer: {Live...
The Adventurous Spirit
Incoming call. "Hey Ryan...what are you up to? We are heading down to South America. Starting it out in Caracas, Venezuela man. Going to be...