Don MacPherson

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  • All
  • Customer Experience
  • Innovation
  • Leadership
  • Personal Growth
  • Sales Performance

Recognition, Appreciation & the Gold Watch

Research indicates that recognition is one of the most significant drivers of employee engagement. Recognition is an interesting study. Stop for a moment and consider:...
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We Know Next

I enjoyed spending the last few days renewing connections, expanding my community and participating in the conversation about what is next and new for SHRM...
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The Conference Experience

I am en route to Washington DC for one of my favorite conference events of the year, SHRM Leadership.  Bottom line, for my time, SHRM...
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Keynotes vs. Keychains: Conference Sales Strategy

I have been attending industry trade events and conferences regularly for over a decade.  I've attended as a vendor, keynote speaker, panelist, association member, registered...
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SHIFT: The Future of Work

The world of work is experiencing a rapid transformation.  Amid this sea of change exists extraordinary opportunity for leaders, managers and HR professionals who insert...
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Relationships

When you spend time talking to business leaders about culture, sales strategy, experience design and talent invariably you are going spend time talking about relationships....
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Employment Branding & Social Media: A Global Perspective

I always enjoy the conversation with Employer Brand International Chairman & CEO Brett Minchington.  As he continues his Employer Brand World Tour (next stop: Paris)...
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The Intersection of Preparation and Opportunity

I believe in passion at work. There are many things an organization and its leadership can do to make culture a competitive advantage. I believe it...
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The Best Talent Wins

Increasingly it won't be the marketplace, technology, competition, research or development that accelerates business growth.  Sure, all those things matter. But the people deliver the...
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Flip Cam Experience Design & The Testimonial

If at the end of today you provided every customer a Flip-Cam and two minutes to talk about their experience doing business with your organization,...
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The End of an Internship

My intern Lora, who has posted here before about her internship and graduation experience is moving on to launch her full time career with Target...
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What’s Your Story?

I've spent the last two days talking about talent. Wednesday, leading a half-day seminar with the Rock Star Team at Kaplan University and this morning...
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Sustainable Growth Starts Here.

Let's do this.