Don MacPherson

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  • Customer Experience
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Are We Alone Together?

In an era of all the time connectivity there is increasing competition for the attention required to engage in meaningful conversations that move a connection...
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Up in the Air Next Week

I will be back up in the air and on the move!  If you are in the AC or the Bahama's I hope we connect!...
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You Don’t Need a Title (or permission)

I have shared these ideas before.  They are worth repeating. You don't need a title to lead.  Titles don't earn followers.  You earn followership based...
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Writing: Why & How

If you are trying to manage change, navigate chaos, reinvent, ready yourself or your business for what is next and new writing can prove to...
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Think Different

Words I have shared here before. Cancer can rob a man of many things. Including life. But it cannot erase the way one lived. That...
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Can I Make A Difference?

I usually get 60 minutes. This morning I had 75. A short time to inspire action.  Initiate change.  Make a moment memorable enough to make...
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Tobacco Road Reflections

I remember it like yesterday.  A crisp winter day that would easily pass for fall in Minnesota.  College Basketball season.  I was in Raleigh-Durham walking...
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What Does the C-Suite Want From HR?

Over the next few weeks I’ll have the opportunity to speak with thousands of HR Professionals & Leaders in business.  This week I will be...
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What If

What if I am not good enough? What if I don't make enough money? What if my timing is way off? What if I hurt...
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Have You Been To Any Good Meetings Lately?

I have. This weekend I was fortunate to deliver the closing keynote for the global leadership community of Meeting Professionals International. This community of committed...
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What Do I Want To Be Doing? Why?

I am in Bangor, Maine today about to keynote a leadership event for my client Maine Veteran's Homes.  Prior to traveling to Bangor a friend...
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Sustainable Growth Starts Here.

Let's do this.