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I Closed This Sale on Twitter Last Week
Last week, I was preparing to head west to keynote the annual Sacramento Area Human Resources Association conference. I was excited to see Sacramento for...
5 Qualities of a Good Sales Team Leader
The traits of a good sales producer and the qualities of a good sales team leader are very different. As a sales producer, the job...
8 Rookie Management Mistakes to Avoid
Welcome to leadership. You're now a manager, with direct reports. Congratulations! I moved into my first formal leadership role in my late 20s. I was...
5 Keys To Convert A Warm Lead
How do you respond when a warm lead hits your email inbox? A warm lead is the most precious gift a sales organization can receive....
Are You Ready for Disruption?
This week, I watched late-night cable news pundits speculate on why Jeff Bezos would scoop up The Washington Post for pocket change (less than 1%...
The Trust Gap
This week I had the great privilege of working with AgStar Financial Services, one of the Twin Cities’ Top Places to Work (for 3 consecutive...
What Gifts Are You Giving?
We don't succeed alone. Odds are, someone reached out and contributed in a significant way to help you become the leader, person and professional that...
The ECCO Shoes Service Mindset
Last week, I visited the US headquarters of ECCO Shoes. Before speaking with the ECCO team, I sat down with Dave Quel, President of ECCO...
Wall Street Excess: My Interview with Turney Duff
Turney Duff spent 15 successful, addictive, tumultuous years working on Wall Street. After earning millions of dollars and finding himself in rehab twice, he called...
Culture Is a Reflection of How We Lead
Raiffeisen Bank headquarters At the beginning of June, I got an email about delivering a keynote on Friday, June 28...in Romania....
3 Questions to Ask After a Sales Engagement
You hang up the phone. You press "Send" on an email. You hop in a cab after a lunch meeting. How do you know that...
An Interview With Liberty Mutual on The Responsibility Project
Responsibility is a core value at Liberty Mutual Insurance -- one that the company expressed in a 2006 TV commercial that highlighted the concept of...