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Welcome
We are excited about the opportunity to work with new customers Agstar Financial Services, Farm Credit Services of America, AT&T and CDW. Thank you for...
What Is In It For Me?
Good question. We all give to get. That is the law of reciprocity. However, if this question dominates your thinking and behavior it is likely...
What do you like to do when you aren’t working?
Best relationship building question...EVER! Flip the script at the next cocktail party you attend. Ask this question instead of the old standard, "so, what do...
Best Week Ever
This is my best week ever. At the close of business yesterday we surpassed our single one week revenue record on the speaking/training side of...
A Celebration of Life
We will honor my father today in a memorial service that will celebrate his life. For more than three hours last night our family received...
In Loving Memory: Hal Estis, 1932-2011
My father passed away this weekend after a hard-fought battle with cancer. Our family was inspired by his strength and is grateful for the continued...
Legacy, Love & Life Lessons
Legacy. It’s a powerful word we often don’t consider in the living that consumes us. The deadlines, meetings, commitments, responsibilities, decisions and pressure can mask...
A Modern Perspective on the Generations & Engagement
This week I got to check out the new digs of Modern Survey and catch up with employee engagement guru and company president, Don MacPherson....
How Many Books Will You Write This Year?
How many books are you going to write this year? How many? That was the question on my mind as I walked into the restaurant....
The 5-Year Plan: Where Will You Be in 5 Years?
I hired a coach a little over two years ago. I wanted her to evaluate my work product and provide feedback. Specifically, I wanted to...
Commitment Phobia & The Sale
Fear of commitment is a problem. Especially if you are a sales professional. Too many salespeople present to share information without a focus on securing...
Growth is a Team Sport
We all need help. Critical insight and expert outsider perspective help to shore up performance gaps and clarify priorities. Constructive criticism and high counsel are...
How are other people experiencing your brand?
Consider your brand experience. Your personal brand experience. How do other people you may care to impact or influence experience your brand? They do a...
The Eggshell Relationship: What Should I do?
I've commented on the kind of leadership and relationships that when sustained with consistency cultivate a passion culture. I've also cautioned against the fragile nature...
Work is an Emotional Experience
Today's work experience is fueled with emotion. The means in which you provide for your family, the community you live in, the evolution of your...
