Hint: Search by keyword or "key phrase" using quotation marks.
All
- All
- Customer Experience
- Innovation
- Leadership
- Personal Growth
- Sales Performance
Breaking Out Of The Routine
It was a wonderful time for me to spend the last few days in New York. I know I will be working in a New...
Measurement
I grew up in a world of measurement. Activity reports. Dials. Connects. Appointments. Conversions. Revenue. Every aspect of the process tracked, recorded and reported. The...
Rockstar Recruiting
I was fortunate to spend a couple days this week working with a world class talent acquisition team. The group at CDW is lead by...
Hiding Behind the Screen
We have made it pretty easy to hide behind the screen at work. E-mail, text, instant message and social media. We have dashboards. Metrics. Our...
A Birthday Gift
Today is my birthday. What a difference a year makes. I have encountered some pretty significant change over the last 12 months. Work. Family. Relationships. ...
Rejection Reflections
I have been dealing with rejection for a long time. When you make your way up in sales you come to terms with rejection early. ...
Good Health
Ironically my last post was called Throw Up Nervous. I have spent the last week with a rather intense case of the flu. I was...
Throw Up Nervous: Overcoming Your Presentation Anxiety
Are you nervous before you speak in public? Panic-stricken, sweating, I-would-rather-be-anywhere-but-here-and-want-to-run-sprinting-away-from-the-auditorium nervous? I know this fear. I know super talented people who avoid public speaking...
Welcome
We are excited about the opportunity to work with new customers Agstar Financial Services, Farm Credit Services of America, AT&T and CDW. Thank you for...
Selling the Dallas Cowboys
I am spending the first part of this week inside Dallas Cowboys stadium. I wasn't inside the locker room or getting the tour they offer...
What Is In It For Me?
Good question. We all give to get. That is the law of reciprocity. However, if this question dominates your thinking and behavior it is likely...
What do you like to do when you aren’t working?
Best relationship building question...EVER! Flip the script at the next cocktail party you attend. Ask this question instead of the old standard, "so, what do...
Best Week Ever
This is my best week ever. At the close of business yesterday we surpassed our single one week revenue record on the speaking/training side of...
A Celebration of Life
We will honor my father today in a memorial service that will celebrate his life. For more than three hours last night our family received...
In Loving Memory: Hal Estis, 1932-2011
My father passed away this weekend after a hard-fought battle with cancer. Our family was inspired by his strength and is grateful for the continued...