I Closed This Sale on Twitter Last Week
Last week, I was preparing to head west to keynote the annual Sacramento Area Human Resources Association conference. I was excited to see Sacramento...
Read More
Qualities of a Good Sales Team Leader
The traits of a good sales producer and the qualities of a good sales team leader are very different.
Read More
8 Rookie Management Mistakes to Avoid
Welcome to leadership. You’re now a manager, with direct reports. Congratulations!
Read More
Are You Ready for Disruption?
This week, I watched late-night cable news pundits speculate on why Jeff Bezos would scoop up The Washington Post for pocket change (less than 1% of...
Read More
The Trust Gap
This week I had the great privilege of working with AgStar Financial Services, one of the Twin Cities’ Top Places to Work (for 3 consecutive years)....
Read More
What Gifts Are You Giving?
We don’t succeed alone. Odds are, someone reached out and contributed in a significant way to help you become the leader, person and professional...
Read More
The ECCO Shoes Service Mindset
Last week, I visited the US headquarters of ECCO Shoes. Before speaking with the ECCO team, I sat down with Dave Quel, President of ECCO USA, to...
Read More
Wall Street Excess: My Interview with Turney Duff
Turney Duff spent 15 successful, addictive, tumultuous years working on Wall Street. After earning millions of dollars and finding himself in rehab...
Read More
Culture Is a Reflection of How We Lead
Raiffeisen Bank headquarters At the beginning of June, I got an email about delivering a keynote on Friday, June 28…in Romania. I was due for a...
Read More
3 Questions to Ask After a Sales Engagement
You hang up the phone. You press “Send” on an email. You hop in a cab after a lunch meeting.
Read More
The Responsibility Project: Interview With Liberty Mutual
Responsibility is a core value at Liberty Mutual Insurance — one that the company expressed in a 2006 TV commercial that highlighted the concept of...
Read More
The Performance Review: Interview with Adobe’s Donna Morris
How much does your annual performance review process cost your company, in dollars and man hours? What are the benefits and lasting effects of annual...
Read More