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Culture is the Character of an Organization
I recently sat down with SmartBrief leadership editor James daSilva to talk company culture. His questions about culture included: What is culture, and what does...
Customer Experience Sells
A recent buying experience reminded me just how important Brand Ambassadors are to the sales process. We are evaluating new software to support the growth...
To Build a Strong Sales Organization, Start with Strong Competitors
Yesterday I was trading notes with my business manager Lynn, when she shared that she was entering the Dirty Girl mud run competition with a group...
5 Hiring Mistakes to Avoid
When I was working my way up through a sales organization, I looked forward to growing from running my territory to leading an entire region....
Great Leaders Share Information & Help Employees Grow
Every great leader wants to inspire his or her employees and put them in a position to succeed. Our new white paper, "Winning with Culture: How...
The Legends Way
Just after 7 a.m. last Tuesday, I stepped onto the turf at Cowboys Stadium. The seats were empty, but the perspective coming through the tunnel...
Great Leaders Inspire Confidence & Recognize Achievements
How can great leadership and a strong company culture elevate engagement and drive business performance? Our new white paper, "Winning with Culture: How Leadership Drives...
6 Strategies to Make The Experience Economy Work for You
We all know the economy is constantly changing. And when our customers change how they buy, we better change how we approach selling. Here are...
3 Questions to Help You Earn Commitment
If I had to name one of the most prominent reasons that professional salespeople miss performance targets, it would be this: they are unable to earn commitment...
When Technology Fails During a Presentation
I walked onto the stage last Saturday afternoon in Austin, Texas, and immediately realized something was wrong. As I advanced my slide deck, the presentation...
9 Leadership Lessons From the Best Boss I Ever Had
I walked into the restaurant 5 minutes early for our 6:30 pm reservation. He was waiting to greet me by the bar. He was always...
Bold. Fearless. Authentic.
I'll be working with two of my favorite clients in two of my favorite cities this week! I am heading to Denver to deliver Leading...