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How Downtime Drives Passion
My dentist called. Again. I didn’t return the first message. I figured they were calling to reschedule the cleaning appointment I had cancelled. After the...
How One Trade Association Has Grown Membership 200%
Once, associations were the go-to source for new information and best practices. Now, industry leaders have access to more information than ever before, and they...
Nice Guys Finish First
I first met Doug Sandler a couple of years ago. I spoke at a conference and he introduced himself to me afterward. He was looking...
New Research: Salespeople Are More Engaged
Modern Survey President Don MacPherson and I recently delivered a one-hour webinar, Leading Breakthrough Sales Performance. We shared data and analysis from our new research...
Business Can Turn on a Dime
I have a picture frame of a dime sitting on the credenza in my office. Underneath the coin a quote reads: “Business can turn on...
Learning Something New
I was standing on Waikiki Beach enjoying my coffee and watching the waves roll in. Matt introduced himself. “Great morning to surf, right?” “I think...
How to Keep Your New Year’s Resolutions
The start of something new brings the hope of something great. For nearly half of us, the passing of another year comes with the resolve...
“If I Die Tomorrow”
“If I die tomorrow, I will have lived a complete life. It’s truly been spectacular.” I filled her wine glass and smiled. I still have...
Are You Converting Inbound Leads?
About 6 weeks ago, I downloaded an e-book sponsored by company that offers a B2B software solution. Within minutes, Stephanie (the sales pro with a...
Learn How to Engage and Retain Top Salespeople
Research proves that sales professionals are more engaged than other functions in business today — much more engaged. So why are they more likely to...
“How Do I Get Started Doing What You Do?”
This question hit my inbox over the weekend. It usually happens at least once a week. I offered my template response with the appropriate links....
The How Advantage
Here’s something you already know: Your customers are different than they were five years ago. Forrester calls the period we’re living in the Age of...