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How the Sacramento Kings Completely Transformed Their Sales Strategy
Phil Horn found himself at a crossroads. As Vice President of Ticket Sales and Service for the NBA’s Sacramento Kings, his job was to fill...
Winning with Total Client Experience
“As Aristotle said, ‘Excellence is not an act, but a habit.’ We’re establishing the habit of excellence.” ~ Chris Reynolds, CEO of Investment Planning Counsel...
How Flywheel Takes Spinning to the Next Level
I had never taken a spin class. So I was a little confused why our game plan was to get up at sunrise on Sunday...
Five Lessons I’ve Learned
A week into my my month-long sabbatical, I’ve been reflecting on how my business has grown and what I’ve learned over the past six years...
The Show Must Go On
I love live music. For my money. seeing a great live show is the best form of entertainment on the planet. That’s why I was...
What Do Elite Performers Do Differently?
“Competition proves excellence.” Anthony Schlegel is an elite performer. He’s a former Big-10 and NFL linebacker who transitioned into a role as the head strength...
Is Customer Love Fueling Your Organization?
The best brands are known for great customer experiences. Bullhorn is a company delivering exactly that. Founded by CEO Art Papas in 1999, it has...
How to Stop Negotiating
Are you regularly negotiating with clients over price? After a recent event, I got the following email from an executive recruiter running his own staffing...
Defining Moments
“I lost my dad. I don’t share that for sympathy. I definitely don’t want you to feel bad for me. It’s part of my journey....
Think Like an Owner
Are you ALL IN in the work you’re doing? It’s an interesting question. I recently challenged myself to consider if I’m leaving any of my...
What Impact Do You Have on Others?
I was winding down a day of leadership development with Direct Energy in Houston and was asked the question: "What are some of the most...
The Most Expensive Vacation of My Life
I celebrated last summer with a four-day work week. Taking every Friday off was a great summer plan, but one day a week simply wasn’t...