Leadership

All
  • All
  • Customer Experience
  • Innovation
  • Leadership
  • Personal Growth
  • Sales Performance

Weekend Reading

I wanted to share some of my favorite leadership development links I came across this week, including some advice on innovation, motivation and how to...
Read More about Weekend Reading

Real Life Superheros

I woke up Sunday morning on the fence.  I was scheduled to speak Monday and Tuesday in New Hampshire with Sandy approaching.  The CNN storm...
Read More about Real Life Superheros

Call Me Maybe Recruiting Video

I met Jennifer Darby Metzger last week while attending the ERA Presidents Circle event.   Jen is a Top Producer. That means she takes her...
Read More about Call Me Maybe Recruiting Video

What Happens Next

I couldn't write fast enough. I was on the edge of my seat and wanted to capture every ounce of content.  I had never experienced...
Read More about What Happens Next

My Week & His Streak

I was stationary on the East Coast last week working with ERA Real Estate and AT&T. Team ERA kicked off their annual President's Circle event...
Read More about My Week & His Streak

Make This Your Best Year Ever

I had the good fortune of supporting a client organization that pulled together their top sales producers for a final Q4 push toward the finish...
Read More about Make This Your Best Year Ever

A Winning Value Proposition

What do you do? The most frequently asked cocktail party question of all time. The answer is especially important if you are in sales because...
Read More about A Winning Value Proposition

Coronado Island Reflections

The weather is San Diego perfect this morning.   I have spent the last couple days on Coronado Island designing a new course we'll be offering...
Read More about Coronado Island Reflections

The Standing O

A round of applause acknowledges a job well done. It's a sign of appreciation for the preparation and effort.  Sometimes it's earned. Often it's protocol....
Read More about The Standing O

Brand Experience Lessons From the Big D

I was staying across the street from AT&T HQ in downtown Dallas last week. I was awake early Friday, enjoying my first cup of coffee...
Read More about Brand Experience Lessons From the Big D

You Consider That A Sales Call?

I attend a lot of industry trade events.  Two things around them that I have come to expect: My mailbox gets filled with postcard invitations...
Read More about You Consider That A Sales Call?

A Healthy Addiction To Change

Discussing scope of work details over dinner is never a bad thing, particularly when the setting is Newport Beach.  In doing so last week I...
Read More about A Healthy Addiction To Change

Sustainable Growth Starts Here.

Let's do this.