All
- All
- Customer Experience
- Innovation
- Leadership
- Personal Growth
- Sales Performance
What Do Elite Performers Do Differently?
“Competition proves excellence.” Anthony Schlegel is an elite performer. He’s a former Big-10 and NFL linebacker who transitioned into a role as the head strength...
Is Customer Love Fueling Your Organization?
The best brands are known for great customer experiences. Bullhorn is a company delivering exactly that. Founded by CEO Art Papas in 1999, it has...
How to Stop Negotiating
Are you regularly negotiating with clients over price? After a recent event, I got the following email from an executive recruiter running his own staffing...
Defining Moments
“I lost my dad. I don’t share that for sympathy. I definitely don’t want you to feel bad for me. It’s part of my journey....
Think Like an Owner
Are you ALL IN in the work you’re doing? It’s an interesting question. I recently challenged myself to consider if I’m leaving any of my...
What Impact Do You Have on Others?
I was winding down a day of leadership development with Direct Energy in Houston and was asked the question: "What are some of the most...
The Most Expensive Vacation of My Life
I celebrated last summer with a four-day work week. Taking every Friday off was a great summer plan, but one day a week simply wasn’t...
Leadership Isn’t a Job
Think about the people who’ve helped you get where you are today. Have you had an extraordinary leader or mentor who’s made an impact on...
Don’t Let Fear Hold You Back
It was 3 a.m. and my mind was racing. I couldn’t sleep. My worst fear was becoming my reality. I am a failure. I was...
What Makes You Different?
Any effective sales pro needs a compelling answer. And in the new world of work, there’s plenty of upside for anyone who can answer that...
$3.15 an Hour
$3.15 an hour. I was a kitchen attendant at a full-service restaurant inside the theme park SeaWorld. Mama Rosa’s Italian restaurant was located beneath the...
My Morning Routine
“I eat Grape Nuts every single morning.” “I get up with my kids and spend time with my family first.” “I wake up early and...