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The Most Expensive Vacation of My Life
I celebrated last summer with a four-day work week. Taking every Friday off was a great summer plan, but one day a week simply wasn’t...
Leadership Isn’t a Job
Think about the people who’ve helped you get where you are today. Have you had an extraordinary leader or mentor who’s made an impact on...
Don’t Let Fear Hold You Back
It was 3 a.m. and my mind was racing. I couldn’t sleep. My worst fear was becoming my reality. I am a failure. I was...
What Makes You Different?
Any effective sales pro needs a compelling answer. And in the new world of work, there’s plenty of upside for anyone who can answer that...
$3.15 an Hour
$3.15 an hour. I was a kitchen attendant at a full-service restaurant inside the theme park SeaWorld. Mama Rosa’s Italian restaurant was located beneath the...
My Morning Routine
“I eat Grape Nuts every single morning.” “I get up with my kids and spend time with my family first.” “I wake up early and...
Turning Ideas Into Action
We’ve all been there: You read an inspiring new book, attend a week-long conference, or have an energizing, exciting phone call. You’re bursting with energy...
Video: Be a Connector to Drive Referrals
In today’s economy, if you want more business, you have to earn it. I’ve shared ideas before for generating more referral sales. In the era...
Video: Customers Don’t Buy on Price
I ask myself two important questions every day: How did I add value today? How will I be remembered? I have learned to think in...
A Better Way to Work with Brendon Schrader
As a marketing leader at 3M, Brendon Schrader often needed to bring in senior-level marketing resources to help solve problems, lead change and move the...
Will Commissioned Salespeople Disappear?
“Today's customer can easily research an entire marketplace in minutes....They don’t need someone to connect them with products anymore. What they do need is to...
Coming Home
I’m coming home to Ohio this week. I’m delivering a couple of sessions for the leadership of American Electric Power and I’ll extend the trip...