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Reinventing the Hospitality Experience with Crowne Plaza
I arrived in downtown Denver ready to close my week at the 2017 Crowne Plaza General Manager Service Training Summit. I was excited to work...
Overcome Your Fear of Failure
“Do you want to partner on a live event to help other people build the kind of business and life you life you have created?”...
Master the Art of Storytelling with Kindra Hall
Do you have a presentation, speech or wedding toast you want to crush? Tell a story. This isn’t just a pro speaker tip. It’s brain...
How to Grow Your Business Vegas Style
Five minutes after I checked in there was a knock on the door. I didn’t order room service. I opened the door and the special...
Are You Going To Jump?
I looked down, over the edge of the rock, and promptly stepped back. I was told on the hike into Phelps Lake that the jump...
Are You Tired of Playing Small?
I watched Pearl Jam 20 again over the weekend. The documentary includes epic Mother Love Bone footage featuring legendary frontman Andrew Wood, a performer notorious...
Getting Unhooked From Our Smartphones
How many times will you stop reading this blog post to check e-mail, text messages or social media? The heaviest smartphone users click, tap or...
How to Build a Business and Life You Love
A close friend recently asked me to lend a little counsel to a solopreneur who just started his journey. He’s launching a wellness and nutrition...
How the Sacramento Kings Deliver a Winning Sales Experience
I turned the corner and stepped into what felt like some weird version of Star Wars. There was an R2-D2 style robot coming straight towards...
Do You Have Permission to Make Mistakes?
"You are so stupid!" He slammed the T square across my drawing table in a fit of rage. If his intention was to humiliate me,...
The Cost of a Bad Hire
“He was a D1 football player. A walk-on who earned a full ride.” I was bragging and so very proud of my first hire as...
Winning in the Experience Economy
It started with Larry Mullen Jr. banging out the opening stomp of "Sunday Bloody Sunday" as the rest of the band, Bono, The Edge, and...