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Show Up and Serve
Being a great sales leader has never been about driving quotas. It’s about leveraging valued guidance and insight to become a trusted adviser for both...
A Conversation with Rocket Software CMO Jeff Winter
Living your values when times are difficult is crucial not just to organizational success, but also to creating a sustainable culture that can weather the...
4 Keys to Capture the Window of Opportunity in Business
More than 33.5 million (1 in 5 American workers) have filed for unemployment over the past seven weeks as states move to reopen, a number...
Meeting Customers Where They Are
“Why did you reach out?” It was an important question to ask a CEO. I had a sense, of course. I hadn’t planned to ask...
Lessons From Pura Vida
My brother Chad, my friend Scot and I had just touched down in Liberia, Costa Rica, after a long plane ride. But we still had...
How to Turn Your Conference Into a Virtual Event
The Coronavirus will change the way we work forever. The pandemic pushed millions of people to work from home. Many will go back to a...
Who Do You Want to Be?
Who do you want to be June 1? It was early April, and my own journal entry was staring back at me. I was contemplating...
Understanding the Future with 12 Geniuses
The call usually comes in the morning. Occasionally, not until the evening. But I know it’s coming. It’s come every day since this global health...
Coronavirus Cancellations
I am supposed to be in Atlanta today delivering two keynote speeches for a Fortune 500 client. Instead, I am deeply entrenched in a morning...
Creating a Culture of Accountability
Elevating engagement and improving the culture of an organization starts with leadership. A culture of accountability doesn’t just happen. Instead, it requires discipline, commitment, and...
Why Your Business Needs to Embrace a Disruption Mindset
When I lace up, it’s always Nike. Always. Prior to my men’s basketball league retirement, I was playing in Jordans. I bought them right out...
How to Deal With Top-Performing Jerks
Netflix CEO Reed Hastings has been very clear about what his organization does with its brilliant jerks: It gets rid of them. As he has...