Leadership

All
  • All
  • Customer Experience
  • Innovation
  • Leadership
  • Personal Growth
  • Sales Performance

3 Questions to Help You Earn Commitment

If I had to name one of the most prominent reasons that professional salespeople miss performance targets, it would be this: they are unable to earn commitment...
Read More about 3 Questions to Help You Earn Commitment

When Technology Fails During a Presentation

I walked onto the stage last Saturday afternoon in Austin, Texas, and immediately realized something was wrong. As I advanced my slide deck, the presentation...
Read More about When Technology Fails During a Presentation

9 Leadership Lessons From the Best Boss I Ever Had

I walked into the restaurant 5 minutes early for our 6:30 pm reservation. He was waiting to greet me by the bar. He was always...
Read More about 9 Leadership Lessons From the Best Boss I Ever Had

Bold. Fearless. Authentic.

I'll be working with two of my favorite clients in two of my favorite cities this week! I am heading to Denver to deliver Leading...
Read More about Bold. Fearless. Authentic.

Selling Pro Soccer: An Interview With MLS’s Bryant Pfeiffer

I recently had the opportunity to tour the Major League Soccer National Sales Center in Blaine, Minn.  This innovative approach to recruiting and onboarding sales...
Read More about Selling Pro Soccer: An Interview With MLS’s Bryant Pfeiffer

First In. Last Out.

"Get familiar with the light switch." At one time, this was part of my personal leadership philosophy.  I shared it with others as part of...
Read More about First In. Last Out.

Absolutely!

I was on the West Coast for an engagement with San Diego SHRM last week.  My hosts were kind enough to treat me to lunch...
Read More about Absolutely!

Why Everyone Ignores Your Email Sales Pitch

While cold calling might be dead, cold e-mailing isn't.  In fact, judging from my inbox it's sharply on the rise.  I know sales professionals that...
Read More about Why Everyone Ignores Your Email Sales Pitch

Lawrence F. Flick IV, on the Entrepreneurial Journey

I recently had the opportunity to spend the day with a very successful and inspiring entrepreneur, Lawrence F. Flick IV.  The chairman and CEO of...
Read More about Lawrence F. Flick IV, on the Entrepreneurial Journey

4 Years and Forward Momentum

It's my four-year anniversary into entrepreneurship, and I can't help but feel a bit reflective.  It has been the most challenging and rewarding endeavor of...
Read More about 4 Years and Forward Momentum

Are Your Customers in the Loyalty Loop?

The value proposition is a whole lot more powerful when customers start evangelizing it. Today, on average, 57% of a purchase decision is complete before...
Read More about Are Your Customers in the Loyalty Loop?

5 Keys to Counter a Slow Start

Professional sales people understand the importance of getting off to a fast start to the fiscal year.  Momentum matters. This is the last day of...
Read More about 5 Keys to Counter a Slow Start

Sustainable Growth Starts Here.

Let's do this.