All
- All
- Customer Experience
- Innovation
- Leadership
- Personal Growth
- Sales Performance
4 Ways Every Salesperson Can Innovate to Win More Business
The best salespeople are also marketers, constantly connecting, learning and sharing. If you’re in sales, you might read that and pause. You don’t influence your...
Leading Culture Change with Mike Kirley
How do you create a major culture change at an 88-year-old company in an industry as traditional as accounting? How do you assemble a team...
Every Moment Matters: Interview with Ryan Tanke of the Minnesota Timberwolves
Ryan Tanke lives at the intersection of driving sales and marketing innovation and delivering an exceptional experience for fans. As senior vice president and chief...
6 Quick Tips for Every Sales Leader
Times have changed, and it’s time for sales leaders to take action. Making basic changes to the way you manage and motivate your team can...
Change Happens
Two weeks ago, I arrived at a Top Producer event for a customer. The evening prior to my opening keynote, I attended the cocktail reception...
The Introvert’s Guide to Better Networking
Last week, I was in a room with 300 strangers. I was introduced to a woman who was sharp, outgoing, and engaging. She asked really...
Defining Your Brand DNA
In today’s crowded marketplace, any business that’s going to be successful has to tell a story that is authentic, differentiated and compelling. You need to...
How to Tell Your Story
Denise Strother has used storytelling to transform her business. Two years ago, I was fortunate to connect with Denise after a session I delivered for...
4 Keys to Generating More Referral Sales
How can I generate more referral business? I was asked this question during an event last week. It’s an important question, since we know that...
Is Blogging Worth It?
I’m speaking to several hundred small business owners tonight in Cleveland. When I talk to entrepreneurs about my business and how I’ve used content marketing...
The Four-Day Work Week
“Is there any way you can get me home tonight? Please.” The travel agent replied, “We can try, Mr. Estis. Is everything okay?” She could...
Are You Funny?
The bar was open and the cocktails were flowing. As I moved through the crowd, it looked like it had been going on that way...