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How I’ve Found My Work-Life Blend
It was Sunday night and Ryan’s flight was delayed. He needed assistance reworking transportation in both his departure and arrival cities. Sunday night. I was...
Creating My Next Breakthrough
“You won’t have access to a phone or computer for the entire week.” I paused. I was exploring the idea of attending a personal growth...
Data-Driven Storytelling in Marketing & Sales
Tim Minahan is CMO at technology powerhouse Citrix. His role puts him directly at the intersection of the changing relationship between sales and marketing. I...
Every Problem Is an Opportunity
“Lynn, we have a problem.” I’m occasionally on the receiving end of this news from Ryan — which I’ve actually come to expect given the...
The Overwhelmed Customer
“Busy is the new fine” and it’s having an impact on the way customers decide. Sure, customers have more information available to them than ever...
Dealstorming: Sales Genius Is a Team Sport
I laughed. I cried. I took 5 pages of notes. I was ready to change. After the keynote presentation, I waited. I had to meet...
Living the Dream
Think of one person in your life who’s helped you get where you are today. If you want to have a powerful moment of human...
Show Me a Better Cold Pitch
The assault on my inbox continues. I am following up to schedule a quick introductory call to discuss your talent acquisition initiatives that may require...
Write to Grow: How Writing Helps You Learn
I missed my flight. There was no excuse. I was sitting in the airport lounge. I had arrived in plenty of time. I had my...
Shame Doesn’t Close Sales
I’ve already told you why nobody is responding to your cold email pitch. I’ve also shared what has the potential to pay off. Get to...
The Art of Unconventional Networking
I rarely take 5:30 a.m. meetings. I never take 5:30 a.m. meetings in January in Minneapolis that start with a three-mile run outside. But Tuesday...
Turning Customers Into Brand Evangelists
I ran into my favorite barista recently. She greeted me the way she always does, with a big hug. If you know my story about...