We’re a Team, Not a Family
Just finished a read through the NetFlix ‘Freedom and Responsibility Culture’ document. Bravo. It’s a world class approach to talent. Clearly defined Employment Value Proposition and the expectations and accountability that are requisite to building a high engagement/high performance work culture. They define a great workplace by the notion of Stunning Colleagues. A BIG appeal to A players is the ability to work with, for and around other A players in an organization where there is a discipline and rigor around performance. The notion that “adequate performance gets a generous severance package” has appeal for the kind of talent NetFlix is committed to hiring.
They also make the clear and correct distinction that their workplace is not a family…….and offer a much more appropriate analogy – a pro sports team. Far too often, leaders lean on the tried and true “we’re a family” default to try and rally the troops toward a common a goal. It’s disingenuous at best (most families would likely frown on a required RIF or talent upgrade strategy). At worst, it can create a false sense of security and also impede the consistency that is necessary for leaders to manage toward a high performance workplace filled with stunning colleagues.
If you are a business leader or HR professional serious about talent and passionate about building a high engagement/high performance work culture, the following presentation is a great review and benchmark.
About The Author
Ryan Estis is a Keynote Speaker & Management Consultant blogging about business performance.
Speaking Preview Video
Subscribe to the Blog
- Do Customers Respond To Your Email Pitch?
- How to Get the Most Out of Feedback
- Managing Mystique: How Ritz-Carlton Delivers Amazing Customer Service
- How to Shorten the Sales Cycle
- 9 Leadership Lessons from the Best Boss I Ever Had
- Blowing Up the Performance Review: Interview with Adobe’s Donna Morris
- This Is What Happened When I Completely Changed My Approach to Sales
- Business Can Turn On A Dime
- The Transition from Top Producer to Sales Leader
- When That Little Voice Whispers: This Is Stupid