Year: 2011

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  • All
  • Customer Experience
  • Innovation
  • Leadership
  • Personal Growth
  • Sales Performance

Are You Tired of Playing Small?

I watched Pearl Jam 20 again over the weekend. The documentary includes epic Mother Love Bone footage featuring legendary frontman Andrew Wood, a performer notorious...
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Getting Unhooked from Our Smartphones

How many times will you stop reading this blog post to check e-mail, text messages or social media? The heaviest smartphone users click, tap or...
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How to Build a Business and Life You Love

A close friend recently asked me to lend a little counsel to a solopreneur who just started his journey. He’s launching a wellness and nutrition...
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How the Sacramento Kings Deliver a Winning Sales Experience

I turned the corner and stepped into what felt like some weird version of Star Wars. There was an R2-D2 style robot coming straight towards...
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Do You Have Permission to Make Mistakes?

"You are so stupid!" He slammed the T square across my drawing table in a fit of rage. If his intention was to humiliate me,...
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The Cost of a Bad Hire

“He was a D1 football player. A walk-on who earned a full ride.” I was bragging and so very proud of my first hire as...
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Winning in the Experience Economy

It started with Larry Mullen Jr. banging out the opening stomp of "Sunday Bloody Sunday" as the rest of the band, Bono, The Edge, and...
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Why Innovative Thinking Doesn’t Happen at Work

Where do you do your best thinking? My research shows that it usually isn’t at work. In fact, when discussing where creativity and big breakthrough...
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How to Give a More Effective Presentation

I was sitting in the front row, anticipating the start of the sales kick-off meeting. In 45 minutes, the stage would be mine. I was...
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Everything You Need Is Already Within You

Change is a process. Not an event. I try and focus on the process and make a little bit of progress every single day. The...
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Is Your Smartphone Addiction a Problem?

“You won’t have access to a phone or computer for the entire week.” I paused. Or to be more accurate, I said “no way.” I...
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Disrupt Yourself Before the Marketplace Does It for You

“We need to go to New York and tell them two years. They should actually forecast us losing money for two years. That’s what it’s...
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Sustainable Growth Starts Here.

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