Year: 2011

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  • All
  • Customer Experience
  • Innovation
  • Leadership
  • Personal Growth
  • Sales Performance

Sharing Is Caring

How do I contribute value online? It’s a question I consider all the time. For so many years, I connected with prospects and customers like...
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Genuine Caring in Action at Culver’s

“I’d like a double ButterBurger with cheese, large fries, medium root beer and a small vanilla frozen custard.” I was all-in on my first visit...
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The Art & Science of Sales

I was walking up the steps of the Phoenician and walked right into Chris Clement, executive vice president of sales for Arch MI, a leading...
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How EY Is Building a Better Working World

“Get out of your comfort zone. Take risks. Communicate your passion. Discover your purpose. Build your network and personal leadership brand. Own your career.” I...
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4 Keys to Grow Your Small Business

If you wanted to be a successful pro photographer 20 years ago, you needed to invest heavily in great gear, develop experience taking great pictures...
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LexisNexis’ Bill Madison on the Power of Purpose-Driven Leadership

I could listen to Bill Madison, the CEO, Insurance, of LexisNexis Risk Solutions, talk about leadership all day. He truly understands that culture is the...
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How to Deliver a High Impact Sales Pitch

You’re escorted to the boardroom room with a big prospective customer. You stand to make the pitch. It’s go time — your time to wow...
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Reinventing the Hospitality Experience with Crowne Plaza

I arrived in downtown Denver ready to close my week at the 2017 Crowne Plaza General Manager Service Training Summit. I was excited to work...
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Overcome Your Fear of Failure

“Do you want to partner on a live event to help other people build the kind of business and life you life you have created?”...
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Master the Art of Storytelling with Kindra Hall

Do you have a presentation, speech or wedding toast you want to crush? Tell a story. This isn’t just a pro speaker tip. It’s brain...
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How to Grow Your Business Vegas Style

Five minutes after I checked in there was a knock on the door. I didn’t order room service. I opened the door and the special...
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Are You Going To Jump?

I looked down, over the edge of the rock, and promptly stepped back. I was told on the hike into Phelps Lake that the jump...
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Sustainable Growth Starts Here.

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